Effective Date: January 15, 2024

Crew CoWork, LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, crewcowork.com (the "Website"), including when you create an account, make a purchase, or subscribe to services.

By using our Website, you consent to the practices outlined in this policy.

Information We Collect

We may collect the following information when you:

a. Voluntarily provide it via forms or account registration:

• Name

• Email address

• Phone number

• Billing address

• Company or organization (if applicable)

• Account login credentials (stored securely via Squarespace’s system)

b. Make a purchase or subscribe to a membership:

• Payment card details (processed securely via Squarespace Payments or Stripe; we do not store full card numbers)

• Transaction and subscription history

c. Automatically collect it through cookies and analytics tools:

• IP address

• Browser and device type

• Site usage data (pages visited, time on page, etc.)

• Referring website or link

How We Use Your Information

We use the information we collect to:

• Process and manage membership subscriptions and recurring payments

• Provide access to member-only areas or features

• Respond to your inquiries and customer service requests

• Send updates, newsletters, or important service notifications

• Improve our Website’s performance and user experience

• Maintain account security and prevent unauthorized access

Payments and Account Management

All payments are processed securely via Squarespace Payments (which may be powered by Stripe, PayPal, or other providers). We do not store full credit or debit card information on our servers.

Members may create an account to manage their subscription, update billing details, or cancel services. These accounts are hosted and protected via Squarespace’s secure platform.

Sharing Your Information

We do not sell your personal data. We only share your information in limited circumstances, including with:

• Third-party service providers who assist with payments, email marketing, analytics, or customer management (e.g., Stripe, Squarespace, Mailchimp)

• Legal or regulatory authorities, when required by law

• Business partners, with your explicit consent (e.g., joint event sponsors)

All partners and vendors are required to protect your data and comply with privacy standards.

Your Rights and Choices

You may:

• Access or correct your personal information

• Update or cancel your subscription via your account portal

• Opt out of marketing communications at any time

• Request that we delete your personal information (subject to legal retention requirements)

To exercise your rights, email us at [Insert Contact Email].

Data Security

We follow industry best practices to protect your personal data, including encryption, secure payment gateways, and strong access controls.

However, no system is 100% secure, and we cannot guarantee absolute protection of your data.

Cookies and Tracking

We use cookies and similar technologies for site functionality, analytics, and occasional marketing. For more details, see our Cookies Policy.

Third-Party Links

Our Website may include links to third-party services (e.g., social media, booking tools, event pages). We are not responsible for their privacy practices. Please review their policies before sharing data.

Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal data from them.

Changes to This Policy

We may update this policy as needed to reflect changes in law, technology, or our services. Updates will be posted here with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

Crew CoWork, LLC
100 Center Creek Road, #108
St. Augustine, FL 32083
(904)206-7612
work@crewcowork.com